Social Media Policy
Ombudsman Saskatchewan and the Office of the Public Interest Disclosure Commissioner of Saskatchewan participate in certain social media platforms. We do so to reach more members of the public and public sector employees with information about what we do, the kinds of concerns we can look at, updates about our work, and how to reach us.
Content We Post
We aim to:
- share helpful information about our role and activities, or other content we deem to be relevant.
- protect the confidentiality of those who contact us.
- be respectful in our dialogues online, and we expect others to do the same.
- provide accurate information and correct any errors as soon as possible.
*Sometimes, we repost or link to third party content we think is relevant to our mandate or of interest to our followers; however, we are not responsible for the accuracy of third party content.
Content we post on social media is usually posted by communications staff. Content posted by the Ombudsman/Commissioner will include their initials.
Content You or Others Post
You are welcome to provide reactions (such as emojis or likes) or comments in response to posts on our social media pages. We review comments and questions and will determine when it is appropriate to respond. When responding, we aim to do so in a reasonable and timely manner; however our response time may be affected by various factors, such as when the post was made, our volume of work, the complexity of the question, or technical problems outside of our control.
Please Note: We do not accept complaints via social media. If you choose to engage in a conversation with us via social media, please remember that it is in the public domain. To protect your privacy and that of others, we recommend you not include personal information in your posts. If you have questions or concerns about a matter you think we may be able to review, we instead invite you to call us at 1-800-667-9878 or use our secure online forms:
- Ombudsman Complaint Form
- Public Interest Disclosure Commissioner Disclosure Form
- Public Interest Disclosure Commissioner Complaint of Reprisal Form
Any information you provide to us through social media is collected, used and disclosed by us to carry out our mandates under The Ombudsman Act, 2012 and The Public Interest Disclosure Act.
We review our social media pages regularly and may remove content we deem to be inappropriate, inaccurate or irrelevant. This includes:
- posts revealing too much personal information
- abusive, obscene, indecent or offensive language
- defamatory, harassing, or hateful remarks or accusations against individuals or organizations
- comments that are discriminatory on the basis of race, national or ethnic origin, age, creed, gender, marital status, socio-economic status, physical or mental disability or sexual orientation
- sexual content or links to sexual content
- solicitations, advertisements, announcements, or endorsements of any commercial, financial, labour or political organization
- excessive links and code
- advertising or partisan messages
- open letters and petitions
- content that violates a legal ownership interest of any other party
- comments that are repetitive or are considered spam
- comments not related to the particular post or material being commented on
When you post content to our pages, you are giving us permission to use and distribute the content in our print and online publications.
We are not responsible for the accuracy, completeness, timeliness or reliability of content posted by others to our pages. The fact that a person’s post appears on our pages does not imply our endorsement of it.
We reserve the right to block or delete followers or subscribers who do not comply with this policy.
To contact us with comments or concerns about our social media accounts or this policy, please email firstname.lastname@example.org.