Ombudsman Saskatchewan

We are currently taking precautions due to COVID-19. Our doors are closed to the public but we continue to do our work and receive complaints by phone at 1-800-667-9787 and via our secure online complaint form.

At Ombudsman Saskatchewan, we take complaints about provincial government ministries, agencies, Crown corporations and most health entities. We also take complaints about Saskatchewan cities, towns, villages, resort villages, rural municipalities, northern municipalities, and municipal council members.

If you think you have been treated unfairly:

  1. Talk to the person who made the decision. If that doesn’t work, find out if the decision can be reviewed or appealed.
  2. If you have tried to resolve the problem and you still think it’s unfair,
    Make a Complaint to our Office.

For more information about the kinds of complaints we take, see Before Making a Complaint and Where to Complain.


Ombudsman Annual Report Looks at Medications Costs in Long-term Care, Discipline Panels in Correctional Centres, and Municipal Issues

The 2019 annual reports for Saskatchewan’s Ombudsman and Public Interest Disclosure Commissioner, Mary McFadyen, were tabled yesterday. This past year, over 3,800 people contacted her Office seeking assistance. “Some of...


COVID-19 Message from the Ombudsman / Commissioner

We want to let you know that Ombudsman Saskatchewan is still here to listen to you and take your complaints about provincial and municipal government institutions and public services. While...


Welcome to Our New Website

Our Ombudsman and Public Interest Disclosure websites are now available in one place! We've added several new features and a new look, so we hope you like it and can...


Ombudsman Working to Dispel Municipal Myths

Saskatchewan’s Ombudsman, Mary McFadyen, is working to dispel myths among municipal council members and staff about the role of the Ombudsman.  She said, “As we’ve worked with municipalities for the...


“Fine Art of Fairness” Workshops in Regina and North Battleford

  What is fairness? Is it really that simple? What if your idea of fairness is not your client’s idea of fairness? Ombudsman Saskatchewan’s “Fine Art of Fairness” workshop will...