Ombudsman Saskatchewan

We are currently taking precautions due to COVID-19. Our doors are closed to the public but we continue to do our work and receive complaints by phone at 1-800-667-9787 and via our secure online complaint form.

At Ombudsman Saskatchewan, we take complaints about provincial government ministries, agencies, Crown corporations and most health entities. We also take complaints about Saskatchewan cities, towns, villages, resort villages, rural municipalities, northern municipalities, and municipal council members.

If you think you have been treated unfairly:

  1. Talk to the person who made the decision. If that doesn’t work, find out if the decision can be reviewed or appealed.
  2. If you have tried to resolve the problem and you still think it’s unfair,
    Make a Complaint to our Office.

For more information about the kinds of complaints we take, see Before Making a Complaint and Where to Complain.


Welcome to Our New Website

Our Ombudsman and Public Interest Disclosure websites are now available in one place! We've added several new features and a new look, so we hope you like it and can...


Ombudsman Working to Dispel Municipal Myths

Saskatchewan’s Ombudsman, Mary McFadyen, is working to dispel myths among municipal council members and staff about the role of the Ombudsman.  She said, “As we’ve worked with municipalities for the...


“Fine Art of Fairness” Workshops in Regina and North Battleford

  What is fairness? Is it really that simple? What if your idea of fairness is not your client’s idea of fairness? Ombudsman Saskatchewan’s “Fine Art of Fairness” workshop will...


Ombudsman’s Office To Visit La Loche, Buffalo Narrows And Île-À-La-Crosse

On June 4-5, 2019, staff from Ombudsman Saskatchewan will be in three northern communities to take complaints in person. Ombudsman Mary McFadyen said, “If you think a provincial, municipal or...


Complaints To The Ombudsman Remain Steady, But Public Sector Employees Are Not Blowing The Whistle About Wrongdoings

Annual reports for Saskatchewan’s Ombudsman and Public Interest Disclosure Commissioner, Mary McFadyen, were tabled in the Saskatchewan Legislature today. In her role as Ombudsman, she received 3,124 complaints about provincial...