Make a Complaint
To make a complaint, contact us by one of the options below.
Not sure if we can take your complaint? Feel free to call us and ask. We will let you know if we can take your complaint or we will try to refer you appropriately.
Options for Reaching Us
Call 1-800-667-9787 …OR
Use our Secure Online Form …OR
Write to Us
You can write us a letter or use this printable form. Please fax or mail it to one of our locations:
500 – 2103 11th Avenue
Regina, SK S4P 3Z8
500 – 350 3rd Avenue North
Saskatoon, SK S7K 6G7
Meet (not available just now)
We are currently taking precautions due to COVID-19, so are not taking walk-ins or booking meetings at this time.
What We Will Ask You
When you contact us, we may have several questions for you, but will start with the basics, such as:
- Which organization is your complaint about?
- What happened?
- How have you tried to resolve the problem yourself?
For more information about our complaints process, see After Making a Complaint.