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The Pandemic Changed Complaints Made to Saskatchewan’s Ombudsman in 2020
...was not going to lose his benefit. In another case, SaskTel denied Wi-Fi service to a resident who had an unpaid account balance, but who needed Wi-Fi so he could upload data from his CPAP machine to his doctor’s office (instead of attending in person, due to the pandemic). We...
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Omb Ar 2011 1
...year olds have improved compared with 2004, when unaided awareness was at 8.2%. Although one has to take into account some variance due to this age group being a smaller sample size than the total number surveyed, we believe that part of the reason for this change is the work...
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Annual Report 2007
...While policies to ensure
proper accountability are necessary,
we must remember that those policies
are designed to assist with the effec-
tive delivery of programs. We must also
be mindful of the goals that those pro-
grams are designed to achieve. Gov-
ernment...
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Ombudsman Annual Report 2012
...will close with another. In her presentation to the World Congress of the International Ombudsman Institute in 2012, Professor Stuhmcke described six principles of ombudsmanship.3
• integrity – independent, fair and impartial
• responsiveness and fl exibility
• accountability and transparency
• aspiration to create and...
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OMB AR 2016
...account, which meant he could not transfer some of it to his Telmate account for making phone calls. He wrote to the Director of the correctional centre to appeal the decision, but the decision did not change, so he called our Offi ce.
We contacted the correctional centre....
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A Matter Of Time Public Report
...cancer centre, including the patient lodge, dietician services, psychosocial services, and the “Look Good Feel Better” program.
4.2.3 Obtaining a First Appointment or First Consultation with an Oncologist Following the first contact by the cancer centre, a patient typically will not be contacted again until her first appointment with...
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Communicating With Care Public Report
...the ER, the legitimacy of two ambulance bills, Extendicare’s accountability to the RQHA and whether Extendicare’s national leaders were aware or accountable for the care its Sunset facility had provided), were all delivered in separate, disjointed and ineffectual ways.
In our view, it would have been reasonable to...
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Investigation Village Of Hodgeville 2020
...contract approved by the council, any bylaw or resolution and any account paid by the council relating to the municipality;
(b) the statements maintained by the administrator in accordance with section 142 and the debentures register;
(b.01) the official oaths or affirmations taken by members of...
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2023 Omb Annual Report
...in processes The Saskatchewan Housing Corporation is responsible for the provision of low- income housing through local Housing Authorities. Last year, we received com- plaints about the processes that were used by a number of Housing Authorities.
Tenant threatened with eviction when maintenance incorrectly charged to her account
... Read more/app/uploads/2024/04/2023-Omb-Annual-Report.pdf
Ombudsman Saskatchewan Annual Report 2013
...re- assessed on an annual basis, even if there are changes during the year.
We questioned whether a means test based solely on one factor (line 236 on the income tax form) was fair when it could not take into account fac- tors such as child support payments....
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