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OMB AR 2019
...public, we will help other municipalities understand their role, our role, and what it means to act in the best interests of their communities.
I want thank all of the staff at Ombudsman Saskatchewan for their commitment to excellence – to ensuring the people who contact us have an...
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2023 Omb Annual Report
...cost him the same amount to do so, but he didn’t think the administration fee was fair and contacted our office. We reviewed his complaint but couldn’t find a bylaw or section of The Municipalities Act that allowed the RM to charge a fee like this.
We contacted...
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Annual Report 2002
...call to our office, Ralph was at work and on the road!
My Complaints Analyst contacted a
representative of the HTB and
explained Ralph’s situation. The
Board reviewed the matter and
agreed to terminate Ralph’s
suspension as soon as the change
could be...
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OMB AR 2018
...as Ombudsman by the Legislative Assembly for a second fi ve-year term. I want to express my thanks to the staff at Ombudsman Saskatchewan and gratitude for their dedication and willingness to go the extra mile to ensure that the people who contact our Offi ce have an opportunity to...
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OMB AR 2018
...appointed as Ombudsman by the Legislative Assembly for a second fi ve-year term. I want to express my thanks to the staff at Ombudsman Saskatchewan and gratitude for their dedication and willingness to go the extra mile to ensure that the people who contact our Offi ce have an opportunity...
Read more/app/uploads/2019/08/OMB-AR-2018-1.pdf
Workbook
...distractions • Find a quiet place • Avoid keyboarding, taking phone calls
• Pay attention to body language and non-verbal cues • Facial expressions • Eye contact • Tone of voice • Breathing • Body/muscle tension and movement
• Avoid judgment – shift from judgment to curiosity
...
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