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Ombudsman Saskatchewan Annual Report 2014
...The pre-authorized payments had been coming out of another customer’s account for all these years.
Hilda admitted that she never checked her bills against her bank account withdrawals; she just trusted that SaskEnergy was getting paid when the bills were showing they were paid. Although Hilda understood she...
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The Pandemic Changed Complaints Made to Saskatchewan’s Ombudsman in 2020
...was not going to lose his benefit. In another case, SaskTel denied Wi-Fi service to a resident who had an unpaid account balance, but who needed Wi-Fi so he could upload data from his CPAP machine to his doctor’s office (instead of attending in person, due to the pandemic). We...
Read more/news/2021/2021-04-29/the-pandemic-changed-complaints-made-to-saskatchewans-ombudsman-in-2020/
Annual Report 2007
...While policies to ensure
proper accountability are necessary,
we must remember that those policies
are designed to assist with the effec-
tive delivery of programs. We must also
be mindful of the goals that those pro-
grams are designed to achieve. Gov-
ernment...
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Ombudsman Annual Report 2012
...will close with another. In her presentation to the World Congress of the International Ombudsman Institute in 2012, Professor Stuhmcke described six principles of ombudsmanship.3
• integrity – independent, fair and impartial
• responsiveness and fl exibility
• accountability and transparency
• aspiration to create and...
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OMB AR 2016
...account, which meant he could not transfer some of it to his Telmate account for making phone calls. He wrote to the Director of the correctional centre to appeal the decision, but the decision did not change, so he called our Offi ce.
We contacted the correctional centre....
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Hearing Back Report
...of Mandy’s issue caused her and her family a lot of stress. Added to her stress was the helplessness she felt when she dis- covered that the Board was not con- strained to render a decision within a time- line and did not seem to be accountable to anyone for...
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Hearing Back Public Report
...Mandy’s issue caused her and her family a lot of stress. Added to her stress was the helplessness she felt when she dis- covered that the Board was not con- strained to render a decision within a time- line and did not seem to be accountable to anyone for the...
Read more/app/uploads/2017/08/hearing-back-en.pdf
Investigation Village Of Hodgeville 2020
...contract approved by the council, any bylaw or resolution and any account paid by the council relating to the municipality;
(b) the statements maintained by the administrator in accordance with section 142 and the debentures register;
(b.01) the official oaths or affirmations taken by members of...
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2023 Omb Annual Report
...in processes The Saskatchewan Housing Corporation is responsible for the provision of low- income housing through local Housing Authorities. Last year, we received com- plaints about the processes that were used by a number of Housing Authorities.
Tenant threatened with eviction when maintenance incorrectly charged to her account
... Read more/app/uploads/2024/04/2023-Omb-Annual-Report.pdf
Ombudsman Saskatchewan Annual Report 2013
...re- assessed on an annual basis, even if there are changes during the year.
We questioned whether a means test based solely on one factor (line 236 on the income tax form) was fair when it could not take into account fac- tors such as child support payments....
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