Ombudsman Saskatchewan does not have jurisdiction over private companies. If you have a consumer complaint, you may want to try one of the following:

Financial and Consumer Affairs Authority – Consumer Protection Division

fcaa.gov.sk.ca
1-877-880-5550
306-787-5550

 

Innovation, Science and Economic Development Canada (Government of Canada)

General Consumer Concerns
1-800-328-6189
ic.gc.ca/eic/site/icgc.nsf/eng/home

Better Business Bureau

bbb.org
204-989-9010