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A Matter Of Time Public Report
...Navigation Assistance
Effective Communication The primary issue raised in the original 2009 complaint to Ombudsman Saskatchewan involved a lack of information and effective communication between the SCA and a patient waiting to access cancer treatment. Effective communication is a cornerstone of a PFCC health system, especially in the principles...
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Achieving The Right Balance Public Report
...and Misconduct Commission of Queensland (2004). Managing Confl icts of Interest in the Public Sector: Guidelines. Retrieved from http://www.icac.nsw.gov.au/publications-and-resources/publications-search
Independent Commission Against Corruption and the Crime and Misconduct Commission of Queensland (2004). Managing Confl icts of Interest in the Public Sector: Toolkit. Retrieved from http://www.icac.nsw.gov.au/publications-and-resources/publications-search
Ombudsman Saskatchewan 63
... Read more/app/uploads/2017/08/achieving-the-right-balance-final-with-cover-en-1.pdf
A Question Of Fairness Public Report
...a result of
the complexity of the legislation and policies.
• A recipient’s misunderstanding of the reporting requirements and timelines for re-
porting, particularly in relation to income changes.50
• A lack of communication between recipients and Ministry staff.51
• A recipient’s personal circumstances and...
Read more/app/uploads/2017/08/a-question-of-fairness-en.pdf
Hearing Back Report
...Saskatchewan Securities Commission
Saskatchewan Social Services Appeal Board
Social Services Regional Appeal Committees
– Centre Regional Appeal Committee
– Northeast Regional Appeal Committee
– Northwest Regional Appeal Committee
– Southeast Regional Appeal Committee
– Southwest Regional Appeal Committee
Surface Rights Board of...
Read more/app/uploads/2007/12/hearing-back-report.pdf
Hearing Back Public Report
...Securities Commission
Saskatchewan Social Services Appeal Board
Social Services Regional Appeal Committees
– Centre Regional Appeal Committee
– Northeast Regional Appeal Committee
– Northwest Regional Appeal Committee
– Southeast Regional Appeal Committee
– Southwest Regional Appeal Committee
Surface Rights Board of Arbitration
... Read more/app/uploads/2017/08/hearing-back-en.pdf
Annual Report 2006
...to be completely or largely resolved. Examples: a formal recommendation was accepted, the complainant feels the com- plaint has largely been resolved, or we deter- mine the complaint to be largely resolved.
Note: A complaint closed as resolved may be part of a multiple complaint that spans more...
Read more/app/uploads/2017/08/ar2006-en.pdf
Webinar Dec 2018
...• Valuing Complaints
• Promoting the Process
• Taking Complaints
2. Responding to Complaints • Following the Principles of Fairness
• Procedural Steps
Elements of a Fair Complaint-handling Process
20
www.ombudsman.sk.ca
1. Enabling Complaints Elements of a Fair Complaint-handling Process
The...
Read more/app/uploads/2020/06/Dec-2018-Webinar.pdf
Annual Report 2008
...ac-
cepted and rejected.
Note: A complaint closed as
other may be part of a multiple
complaint that spans more than
one category.
5Resolved: The complaint has been completely or largely resolved. Ex- amples: the complainant feels the complaint has largely been...
Read more/app/uploads/2009/04/ar2008.pdf
Annual Report 2008
...have not yet tried or a more appropriate remedy.
Note: A complaint closed as referral assis- tance may be part of a multiple complaint that spans more than one category.
4Situation Improved: The complainant may not consider the complaint to be completely resolved, but the situation...
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Locked-Out-Full-Report
...has an obligation to minimize the suffering
inmates experience by providing treatments and
supports consistent with what is available in the
outside community.
RECOMMENDATION + Provide a detoxification program comparable
to what is available in the community.
Methadone In the community, some detoxification centres
... Read more/app/uploads/2021/01/Locked-Out-Full-Report.pdf