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Annual Report 2006
...that our 2007-2008 budget contains some modest funding for an initiative specifically designed to increase our level of service in northern Saskatchewan. Working with the office of the Children’s Advocate and the Saskatchewan Human Rights Commission, we intend to visit several more communities in the north, to increase our presence...
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Workbook
...contact us, we can only take complaints from people and organizations who are personally aggrieved by or affected by a decision, recommendation, action or omission. So if someone calls us to complain about something that happened to someone else, we require the other person to either call us themselves, or...
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Annual Report 2002
...call to our office, Ralph was at work and on the road!
My Complaints Analyst contacted a
representative of the HTB and
explained Ralph’s situation. The
Board reviewed the matter and
agreed to terminate Ralph’s
suspension as soon as the change
could be...
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Hearing Back Report
...and procedures.
On the other hand, despite having little communication with their ministry, two tri- bunals stated this did not pose any con- cerns in terms of budgeting and resources. If they required additional funds for training, labour, or something else, they would simply contact the Deputy Minister or...
Read more/app/uploads/2007/12/hearing-back-report.pdf
Hearing Back Public Report
...procedures.
On the other hand, despite having little communication with their ministry, two tri- bunals stated this did not pose any con- cerns in terms of budgeting and resources. If they required additional funds for training, labour, or something else, they would simply contact the Deputy Minister or Assistant...
Read more/app/uploads/2017/08/hearing-back-en.pdf
The Importance of Conflict Resolution Skills and Training
...in distress and experiencing heighted emotions. Part of the role my team has is to try to resolve conflict and de-escalate the situation. Both our physical office and our approach to handling files emphasize a calm and trauma-informed environment and mindset.”
In 2024, Pratchler welcomed James (Jim) Pratt as...
Read more/news/2025/2025-04-17/the-importance-of-conflict-resolution-skills-and-training/
Ombudsman Work Citizen-Centered
...It revived its Fundamentals of Fairness course, starting with staff at the Ministry of Social Services. In addition, 500 employees from across the provincial government registered for a new webinar series, titled the Essential Toolbox for Decision Makers. The office also offered public servants a one-day Trauma Informed Practices session.
... Read more/news/2024/2024-04-18/ombudsman-work-citizen-centered/
For Municipalities
Municipal Complaints Process When taking municipal complaints, our general processes apply, such as asking the person making the complaint to try to resolve the matter themselves first and determining whether there is a role for our Office. Sometimes people contact us because they disagree with a particular municipal project
/ombudsman/for-municipalities/
For Public Sector Employees
...our Office if you want to. (If your workplace has been granted an exception from appointing a designated officer, our Office is the only place you can make your disclosure to.)
If you are thinking about making a disclosure and you have questions, you are welcome to contact us...
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Ombudsman Tables Annual Report; Keeps A Watchful Eye On Service Delivery
...if they are concerned about a situation, they can contact the Ombudsman’s offi ce for an independent view. For example, facilities designated in The Ombudsman Act, 2012 have an obligation to make sure residents know this. McFadyen wants to ensure that they are meeting these obligations so residents and families...
Read more/news/2014/2014-04-28/ombudsman-tables-annual-report-keeps-a-watchful-eye-on-service-delivery/