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Ombudsman Annual Report 2015

...she contacted us, she received notice that if she did not pay, her power would be cut off.

Jane provided us a copy of her bills and the information she had collected. We contacted SaskPower to provide Jane’s information and inquire about the situation. SaskPower agreed not to disconnect...

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Annual Report 2011

...Social Services contact centre, she was advised to fi nd used furniture from a community organization. This would have been good advice in a larger centre, but in

Demi’s small remote community, there were no used furniture donations available. She contacted our offi ce to see if there...

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/app/uploads/2017/08/omb-ar-2011-en.pdf

Omb Ar 2011 1

...the Social Services contact centre, she was advised to fi nd used furniture from a community organization. This would have been good advice in a larger centre, but in

Demi’s small remote community, there were no used furniture donations available. She contacted our offi ce to see if...

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/app/uploads/2012/04/omb-ar-2011-1.pdf

OMB AR 2018

...it didn’t provide any details specifi c to Joyce’s bills and didn’t provide her a contact person to call if she still had questions. She was still struggling to understand her fees.

We reviewed Joyce’s prescription receipts and contacted a ministry offi cial, who believed that the variance...

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/app/uploads/2019/08/OMB-AR-2018-1.pdf

OMB AR 2018

...didn’t provide any details specifi c to Joyce’s bills and didn’t provide her a contact person to call if she still had questions. She was still struggling to understand her fees.

We reviewed Joyce’s prescription receipts and contacted a ministry offi cial, who believed that the variance could...

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/app/uploads/2019/08/OMB-AR-2018.pdf

OMB AR 2021

...BETTER INVESTIGATIONS

Sam contacted the Ministry of Health with concerns about the care of a resident in a personal care home. The Ministry investigated Sam’s concerns, but Sam felt its investigation was incomplete and did not address all the issues they raised, so they contacted our Offi ce.

...

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/app/uploads/2022/04/OMB-AR-2021.pdf

Annual Report 2009

...was avoiding be-

cause of the lack of coverage. Blaine’s

grandparents did not think this was fair

and contacted our office.

We contacted Health to inquire about

the situation. They looked into it more

fully and responded quickly. The next

day, Blaine’s...

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/app/uploads/2017/08/ar2009-en.pdf

Insurance

...Saskatchewan Crop Insurance Corporation (SCIC). If you have a complaint or inquiry about an SCIC decision, contact them first to find out what appeal process is available. If there is no appeal process available to you, or if you appeal and disagree with their decision, contact us.

Saskatchewan Crop Insurance...

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/ombudsman/where-to-complain/insurance/

Ombudsman Saskatchewan Annual Report 2013

...attended; very informative and encourages one to provide excellent service to our clients. – Paul Thunberg, Assured Income Specialist, Ministry of Social Services

18

Ombudsman Saskatchewan

How do people reach us? The vast majority contact us by phone, but there are several other methods of contact available,...

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Workers’ Compensation

Ombudsman Saskatchewan has jurisdiction over the Workers’ Compensation Board. If you have a complaint or concern about a work injury, contact the Saskatchewan Workers’ Compensation Board. If you have worked through their processes and you still think their response is unfair, contact us.

Here is more information about

...

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