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Report of Findings and Recommendations: Process for reviewing drainage complaints by the Water Security Agency
...WSA, or the party considered responsible for the damage does not implement the recommendation, the complainant has the right to file a formal complaint. The current fee for filing a formal complaint is $200. A complainant cannot file a formal complaint unless he or she has first used the “assistance...
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Webinar Dec 2018
...the process.
Taking Complaints
25
www.ombudsman.sk.ca
1. Enabling Complaints Elements of a Fair Complaint-handling Process
Decide how you will deal with informal complaints.
• Consider providing an informal complaint process for use in suitable situations.
• Sometimes, informal processes are not appropriate...
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Annual Report 2009
... 5Resolved: The complaint has been completely or largely resolved. Ex- amples: the complainant feels the complaint has largely been re- solved, or we determine the com- plaint to be largely resolved. Note: A complaint closed as re- solved may be part of a multiple complaint that spans
/app/uploads/2017/08/ar2009-en.pdf
Annual Report 2007
... 91 8 13 2 10 8 5Resolved: We have deemed the complaint to be completely or largely resolved. Examples: a formal recommendation was accepted, the complainant feels the complaint has largely been resolved, or we determine the complaint to be largely resolved. Note: A complaint closed
/app/uploads/2017/08/ar2007-en.pdf
Annual Report 2008
...ac-
cepted and rejected.
Note: A complaint closed as
other may be part of a multiple
complaint that spans more than
one category.
5Resolved: The complaint has been completely or largely resolved. Ex- amples: the complainant feels the complaint has largely been...
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Annual Report 2008
...com- plaint to be largely resolved.
Note: A complaint closed as re- solved may be part of a multiple complaint that spans more than one category.
6Not Resolved: The complaint has not been resolved. Examples: the com- plainant’s situation is not significantly bet- ter and they...
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Annual Report 2005
...office, the first person to hear your complaint would be our Complaints Analyst. Often times the Complaints Analyst is able to assist the complainant and often is able to resolve his or her particular problem. Here are a couple of examples:
Saved: 30 Days Behind Bars Sam called us...
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Annual Report 2011
...2 Apprenticeship and Trades Certifi cation Commission
1 Automobile Injury Appeal Commission
3 Public Service Commission
4 Saskatchewan Financial Services Commission
6 9 Saskatchewan Human Rights Commission
37 35 Saskatchewan Legal Aid Commission
2 4 Saskatchewan Public Complaints Commission
1 Saskatchewan Teachers’ Superannuation...
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Omb Ar 2011 1
...4 2 Apprenticeship and Trades Certifi cation Commission
1 Automobile Injury Appeal Commission
3 Public Service Commission
4 Saskatchewan Financial Services Commission
6 9 Saskatchewan Human Rights Commission
37 35 Saskatchewan Legal Aid Commission
2 4 Saskatchewan Public Complaints Commission
1 Saskatchewan Teachers’...
Read more/app/uploads/2012/04/omb-ar-2011-1.pdf
In The Name Of Safety Public Report
...challenges to their internal communication process.
Communication with enriched housing residents was also compromised and it is here that the greatest impact is seen. It resulted in unnecessary confusion for residents and families, whether in relation to why they had to move and when, or what supports and...
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