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Ombudsman Annual Report Looks at Medication Costs in Long-term Care, Discipline Panels in Correctional Centres, and Municipal Issues
...costs are at least competitive with community pharmacies. McFadyen found the Authority needed to improve its pharmacy procurement and fee structure agreements to guarantee reasonable medication costs for residents.
Her Office also investigated the inmate discipline system in provincial correctional centres. Under legislation, inmates are entitled to a full...
Read more/news/2020/2020-04-28/ombudsman-annual-report-2019-news-release/
Ombudsman Tables Annual Report; Keeps A Watchful Eye On Service Delivery
...will know what kinds of concerns they can take to the Ombudsman. (See “Bridging Communications” p. 5.)
Watch for trends: The office will continue to monitor complaints coming in to see if there are some issues where a systemic review would serve the public better than working on individual...
Read more/news/2014/2014-04-28/ombudsman-tables-annual-report-keeps-a-watchful-eye-on-service-delivery/
Ombudsman Investigation Into Care At Santa Maria Proceeds; Other Investigations In Process
...plan and will immediately begin conducting interviews. Copies of her reply to the Minister and the Notice of Investigation are available at: https://www.ombudsman.sk.ca/news/what-s-new
This is not the first complaint brought to the attention of the Ombudsman concerning long-term care in Saskatchewan. Before the Minister requested this review, McFadyen was...
Read more/news/2014/2014-11-28/ombudsman-investigation-into-care-at-santa-maria-proceeds-other-investigations-in-process/
Taking Care: An Ombudsman Investigation Into The Care Provided To Margaret Warholm
...She found several instances where the care Margaret received met neither the Ministry of Health’s Program Guidelines for Special-care Homes (the Guidelines) nor Santa Maria’s own policies and procedures. These instances included the way her bedsores were managed, ensuring she had adequate nutrition and hydration, following up on changes in...
Read more/news/2015/2015-05-13/taking-care-an-ombudsman-investigation-into-the-care-provided-to-margaret-warholm/
Ombudsman’s Office To Visit Melfort On Thursday, October 26
...into the complaint. At the completion of an investigation, when appropriate, the Ombudsman can make recommendations that government take corrective action to address and resolve the complaint. More information about Ombudsman Saskatchewan is available at www.ombudsman.sk.ca.
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Media Contact Leila Dueck Director of Communications Phone: 306-787-7369...
Read more/news/2017/2017-10-10/ombudsmans-office-to-visit-melfort-on-thursday-october-26/
"Communicating With Care" – Ombudsman Reports On Investigation At Extendicare Sunset
...some related to her previous report, Taking Care: An Ombudsman investigation into the care provided to Margaret Warholm while a resident at the Santa Maria Senior Citizens Home.
Communicating With Care is available at https://www.ombudsman.sk.ca/documents_and_files/systemic-reviews. The Ombudsman is an independent officer of the Legislative Assembly who operates under The...
Read more/news/2016/2016-09-23/test-1/
Public Presentation And Appointments With Ombudsman Staff Available October 27 In Yorkton
...and impartial and there is no cost to make a complaint.
When possible, the Ombudsman’s staff try to resolve complaints using non-adversarial approaches such as facilitated communications, negotiation, mediation, conciliation and coaching. If that is not successful, and if required, the Office will conduct an investigation into the complaint,...
Read more/news/2015/2015-10-23/public-presentation-and-appointments-with-ombudsman-staff-available-october-27-in-yorkton/
Public Presentation And Appointment With Ombudsman Staff Available November 22 In Moose Jaw
...a complaint.
When possible, the Ombudsman’s staff try to resolve complaints using non-adversarial approaches such as facilitated communications, negotiation, mediation, conciliation and coaching. If that is not successful, and if appropriate, the Office will conduct an investigation into the complaint. At the completion of an investigation, when appropriate, the...
Read more/news/2016/2016-11-09/public-presentation-and-appointments-with-ombudsman-staff-available-november-22-in-moose-jaw/
Ombudsman’s Office To Visit Weyburn On Tuesday, October 3
...and if appropriate, the Office will conduct an investigation into the complaint. At the completion of an investigation, when appropriate, the Ombudsman can make recommendations that government take corrective action to address and resolve the complaint. More information about Ombudsman Saskatchewan is available at www.ombudsman.sk.ca.
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Read more/news/2017/2017-09-18/ombudsmans-office-to-visit-weyburn-on-tuesday-october-3/
Ombudsman Can Now Take Complaints About Municipalities
...about provincial government ministries, agencies, Crown corporations, boards, commissions and many health entities. This new legislation expands the Ombudsman’s jurisdiction to include the 780 municipalities in the province.
For more information about the Ombudsman’s Office, see www.ombudsman.sk.ca. To make a complaint, call 1-800-667-9787 or use the online form.
... Read more/news/2015/2015-11-19/ombudsman-can-now-take-complaints-about-municipalities/