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Ar09 Backgrounder

...Based on a complaint from a woman with breast cancer, Om-

budsman Saskatchewan began a

review of the management of wait-

ing lists for breast cancer treatment.

The office plans to complete the re-

view in 2010 (page 21).

Corrections � “Overcrowded jails with...

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/app/uploads/2010/04/ar09-backgrounder.pdf

Municipal Complaints We Can Take

...Northern Saskatchewan Administration District, as well as their councils, council committees, controlled corpo- rations, council members, board members, offi cers and employees. We also take complaints about council member confl icts of interest or alleged contraventions of a code of ethics.

We help resolve complaints informally or conduct...

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/app/uploads/2021/12/Municipal-Complaints-We-Can-Take.pdf

Hearing Back Executive Summary

...Function

– The number of members and the mix of full-time and part-time members are appropriate for the tribunal’s caseload and mandate.

– Tribunal members are appointed based on merit.

– Members have security of tenure.

– Member compensation is commensu- rate with responsibility.

–...

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/app/uploads/2007/12/hearing-back-executive-summary.pdf

Hearing Back Fact Sheet

...courts.

– They were created to provide an affordable, effective and timely alternative to government bureaucracy and the courts.

– As of 2007, Ombudsman Saskatchewan identified 55 boards and commissions in Saskatchewan that it considered to be administrative tribunals.

– A common characteristic of...

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/app/uploads/2007/12/hearing-back-fact-sheet.pdf

Investigation Report Resort Village Of Candle Lake

...and Acknowledging the Complaint

It should be clear who is responsible for receiving complaints: the clerk, the administrator, an integrity commissioner, a code of ethics officer, or an investigator. This person must initially assess whether the complaint meets the definition of a complaint under the code of ethics....

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/app/uploads/2020/08/Investigation-Report-Resort-Village-of-Candle-Lake.pdf

Communicating With Care Executive Summary Conclusion

...medi- cation and sutures. As required after a resident is injured, Sunset completed a Confi dential Occurrence Report.

On return to Sunset, Mrs. Sellwood complained of leg pain, leg swelling, and nausea. On December 25, 2013, she was taken again by ambulance to the emergency room. This time, she...

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/app/uploads/2016/09/communicating-with-care-executive-summary-conclusion.pdf

Webinar Feb 2017

...entities

• advisors to council members

13

1-800-667-9787

Complaint Process

14

1-800-667-9787

Intake

• Get information from the complainant. • Is it within our jurisdiction? • Does the complainant have a final decision? • If not, we refer complainants back to available...

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/app/uploads/2020/06/Webinar-Presentation-Feb-2017.pdf

Ar 2011 News Release

...Fenwick says that when complaints come into his offi ce, the person may have to deal with the government ministry or agency again, so pro-active measures are worthwhile: “It is important that we don’t just help them fi x the problem, but that we leave them with a better problem-solving...

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/app/uploads/2012/04/ar-2011-news-release.pdf

Ar 2011 Fact Sheet 1

...review of its own case management practices.

• The offi ce was consulted as part of several legislative and policy re- views, including The Correctional Services Act 2011, The Adult Guard- ianship and C-decision-making Act, The Workers’ Compensation Act Committee of Review and appeal policies for the Provincial Disaster...

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/app/uploads/2012/04/ar-2011-fact-sheet-1.pdf

PIDC AR 2020 E

...While the Ombudsman is an office of last resort, the Commissioner is not; public sector employees do not have to use internal mechanisms first before coming to the Commissioner’s Office.

Our work under the Commissioner’s mandate increased in 2020. This year, we had a total of 41 inquiries, disclosures...

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/app/uploads/2021/04/PIDC-AR-2020-E.pdf