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What to Expect When the Ombudsman Calls

...review/appeal processes are used, we try to informally resolve the complaint, if appropriate.

• Informal resolution is not always appropriate.

• Most complaints are resolved without the need for a formal investigation.

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1-800-667-9787

Our Process: Investigation

• Investigations are conducted in private.

...

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/app/uploads/2017/08/Workshop-Presentation-1.pdf

Webinar April 21 2016

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1-800-667-9787

Our Process: Informal Resolution

• Once review/appeal processes are used, we try to informally resolve the complaint, if appropriate.

• Informal resolution is not always appropriate.

• Most complaints are resolved without the need for a formal investigation.

19

1-800-667-9787

Our

...

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/app/uploads/2020/06/Webinar-Presentation-April-21.pdf

“Fine Art of Fairness” Workshops in Regina and North Battleford

...approaches to making and communicating decisions fairly.

Workshops will be offered in Regina on October 9, 2019 and in North Battleford on October 23, 2019.

These workshops are free and are available to Saskatchewan:

employees of provincial government ministries, agencies and Crown corporations health sector employees municipal employees...

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/news/2019/2019-09-05/workshops/

Ombudsman Wants to Hear From People Impacted by Incarceration at Pine Grove

...plus Friday evenings and Saturday. Go to ombudsman.sk.ca and click on Pine Grove Complaint Form. Write a letter to the Ombudsman at 500 – 2103 11th Avenue, Regina, SK, S4P 3Z8. Request an in-person meeting with the Ombudsman or a member of her team. They will travel to communities, including...

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/news/2024/2024-07-29/ombudsman-wants-to-hear-from-people-impacted-by-incarceration-at-pine-grove/

New Video: What does the Ombudsman’s Office do?

...a complaint to our Office?

Our new video could answer your questions.

https://youtu.be/WwGeNGP8PRY

Of course, this video is a short overview of the way we do our work. If you have more detailed questions, feel free to browse our website or just call us at 1-800-667-9787.

...

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/news/2021/2021-01-19/want-to-know-what-the-ombudsmans-office-does-see-our-new-video/

For Municipalities

...For administrative complaints about a city, municipality or northern municipality, we will give notice to the administrator, commissioner or manager. For complaints about alleged conflicts of interest or code of ethics violations of a council member, we will give notice to the mayor or reeve – but if the complaint...

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/ombudsman/for-municipalities/

Municipal Coi Brochure

...and informal mediation. We can also formally investigate complaints and make official recommendations.

We are an office of last resort. If there are local complaint-handling or appeal processes available to complainants, they must be used before we become involved.

Like you, our primary goal is to...

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/app/uploads/2019/09/municipal-coi-brochure.pdf

Ombudsman’s Office To Visit Swift Current On October 11

...At the completion of an investigation, when appropriate, the Ombudsman can make recommendations that government take corrective action to address and resolve the complaint. More information about Ombudsman Saskatchewan is available at www.ombudsman.sk.ca.

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Media Contact Leila Dueck Director of Communications Phone: 306-787-7369 E-mail: ldueck@ombudsman.sk.ca

...

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/news/2018/2018-10-02/ombudsmans-office-to-visit-swift-current-on-october-11/

Employment

...Compensation) 1-877-787-2456

 

Employment Insurance (EI)

Ombudsman Saskatchewan does not have jurisdiction over EI, which is a federal program.

EI Inquiries 1-800-206-7218

 

Office for Client Satisfaction

The Office for Client Satisfaction takes complaints about Service Canada

https://www.canada.ca/en/employment-social-development/corporate/service-canada/client-satisfaction.html

1-866-506-6806

TTY: 1-866-506-6803

...

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/ombudsman/where-to-complain/employment/

Ombudsman Credits Staff for Service to Citizens in 50th Year

...public sector employees under The Public Interest Disclosure Act. Reports are available at www.ombudsman.sk.ca/resources/annual-reports/. The Ombudsman and Public Interest Disclosure Commissioner is a Legislative Officer operating under The Ombudsman Act, 2012 and The Public Interest Disclosure Act.

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Media Contact: Leila Dueck, Director of Communications Phone:...

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/news/2023/2023-04-27/ombudsman-credits-staff-for-service-to-citizens-in-50th-year/