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Administrative vs Clinical Decisions
Ombudsman Saskatchewan can take complaints about administrative health decisions, but not clinical decisions. What is the difference? See this guide for more… Decision-making is an integral part of the health care system and there are numerous decisions and varying types of decisions that are made every day in a
/app/uploads/2017/08/admin-vs-clinical-decisions.pdf
Presentations & Training
...Calls
Municipal Webinar Feb 2017: The Ombudsman’s Role in Reviewing Complaints About Municipalities
Municipal Webinar Dec 2018: Handling Complaints Under Your Code of Ethics (Additional Option: Watch recorded session )
“Fundamentals of Fairness” WorkshopPreviously called the Fine Art of Fairness, this workshop for public sector employees...
Read more/resources/presentations-and-training/
2023 PID Annual Report
...Disclosure Commissioner 33
OMBUDSMAN SASKATCHEWAN
PUBLIC INTEREST DISCLOSURE COMMISSIONER Regina Office 500 – 2103 11th Avenue Regina SK S4P 3Z8
Saskatoon Office 500 – 350 3rd Avenue North Saskatoon SK S7K 6G7
Contact us at: Phone (306) 787-6211 Toll-Free 1-800-667-9787 Fax (306) 787-9090 Email ombreg@ombudsman.sk.ca ombsktn@ombudsman.sk.ca
... Read more/app/uploads/2024/04/2023-PID-Annual-Report.pdf
Delays in the WSA Processing Complaints About Drainage Disputes
...a Complaint, through to filing a formal complaint. While the WSA acknowledged that the neighbour’s ditches were illegal, its investigation and resolution process continued until October 2014, when the couple received a letter from the WSA, stating that the neighbour was now in compliance.
After completing the WSA’s process,...
Read more/news/2016/2016-06-10/delays-in-the-wsa-processing-complaints-about-drainage-disputes/
Ombudsman Day 2022: Resilience, Respect, Resolve
October 13, 2022 is Ombudsman Day and this year’s theme is Resilience, Respect, Resolve. While there are many types of ombuds in Canada, one thing we all have in common is that we look into complaints of unfairness. Most of us do our work confidentially, and are also
/news/2022/2022-10-11/ombudsman-day-2022-resilience-respect-resolve/
Canadian Council of Parliamentary Ombudsman calling for cautious approach to vaccination certification schemes
...service based on a person’s vaccination status must be done in a transparent, procedurally fair manner and be clearly communicated to the affected person in an accessible way. “Implementing new measures such as vaccine passports runs the risk of creating a lot of confusion, concern and formal complaints,” said
/news/2021/2021-05-31/canadian-council-of-parliamentary-ombudsman-calling-for-cautious-approach-to-vaccination-certification-schemes/
Ombudsman Marks One Year Of Municipal Jurisdiction
...steps, or informal resolution. Another 7% were closed because they required no further action, and the remaining 15% are still open, some of which are being formally investigated. More information about the complaints received and how they were processed will be available this spring in the Ombudsman’s annual report.
...
Read more/news/2016/2016-11-18/test-2/
October 14 is Ombudsman Day
...approaches.
Early Resolution Informal Shorter resolution time (usually a few days up to a few weeks) Process includes reviewing legislation and relevant rules, asking questions, reviewing facts, and helping the parties to communicate with each other
Investigation Formal Longer resolution time (usually... Read more
/news/2021/2021-10-13/october-14-is-ombudsman-day/
Webinar Feb 2017
...entities
• advisors to council members
13
1-800-667-9787
Complaint Process
14
1-800-667-9787
Intake
• Get information from the complainant. • Is it within our jurisdiction? • Does the complainant have a final decision? • If not, we refer complainants back to available...
Read more/app/uploads/2020/06/Webinar-Presentation-Feb-2017.pdf
Municipal Mythbusters October 2020
...of the complaints we have investigated.
For more information:
See our website at www.ombudsman.sk.ca for general information and case examples.
See also the Municipal Administration page of the Government of Saskatchewan website has various types of information for municipalities.
https://www.saskatchewan.ca/government/municipal-administration www.ombudsman.sk.ca
...
Read more/app/uploads/2020/10/Municipal-Mythbusters-October-2020.pdf